Managed Services Delivery Manager

Remote-first Full-time / Contract

About the Role

What You'll Do at Cold Sun

The Managed Services Delivery Manager owns client relationships, SLAs, and continuous delivery across Cold Sun's managed-services portfolio.

Own client relationships and SLA performance

Manage release schedules and support backlogs

Coordinate resources across multiple accounts

Drive continuous improvement and renewals

5+ years in delivery or service management

Experience with managed-services or support operations

Strong organizational and communication skills

Ready to Apply?

Send us your résumé and a short note on why this role fits you. We move fast — strong candidates hear back quickly.

Remote-first

Full-time / Contract

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Cold Sun Enterprise hires for drive, curiosity, and a relentless focus on client outcomes. If that's you, we'd love to talk.