Nearly 20 years of Salesforce & NetSuite expertise. Talk to an Expert →
← HomeWho We Are

Built for Outcomes.
Trusted for Delivery.

For nearly 20 years, Cold Sun Enterprise has helped organizations modernize service operations with Salesforce and NetSuite — through an approach designed for speed, confidence, and long-term value.

Talk to an Expert →See Success Stories
150+
Projects delivered across Salesforce and NetSuite
<10
Days to first visible impact on every engagement
20yrs
Combined platform expertise on the team
Our Story

A Consulting Firm Built Around Long-Term Client Outcomes

Cold Sun Enterprise was founded in Montreal, Quebec with a clear mandate: deliver Salesforce and NetSuite implementations that produce measurable business outcomes — not just go-lives.

We work with service-driven organizations across Canada and North America — in field service, professional services, manufacturing, utilities, telecom, and healthcare — where operational complexity and technology depth both matter.

Our team combines deep platform expertise with real operational experience. Every consultant on our team has delivered implementations, not just designed them — which means every architecture recommendation is grounded in what actually works in production.

Cold Sun team
What We Stand For

Four Principles That Guide Every Engagement

Outcomes First

We don't measure success by go-live dates. We measure it by whether your business operates differently — and better — after we leave.

Architecture First

Strong foundations matter more as technology moves faster. We design before we build — preventing the structural decisions that create rework.

Speed With Control

We move fast while reducing risk — not trading one for the other. First visible impact within 10 days of every engagement, without sacrificing stability.

Long-Term Partnership

We stay after go-live. Managed services, optimization, AI governance — we're the partner that makes your investment compound over time.

Our Expertise

Salesforce + NetSuite. End to End.

Cold Sun's practice is built around the full Salesforce and NetSuite platform stack — connected by the integrations that make them work together as a single operational system.

From Agentforce AI agents and Field Service to NetSuite ERP, development, and integration — we bring the full platform depth to every engagement, regardless of complexity.

Agentforce AI AgentsField ServiceRevenue ManagementData 360Experience CloudNetSuite ERPNetSuite DevelopmentNetSuite IntegrationSage ERPChange ManagementTrainingManaged Services
Salesforce Summit Partner

Certified expertise across the full Salesforce platform

NetSuite Alliance Partner

Full-cycle NetSuite implementation, development, and integration

Zinier Partner

Field service automation and workflow optimization

Industry Specializations

Utilities, Energy, Telecom, Healthcare, Manufacturing, Professional Services

Our Journey

Built Over Two Decades of Service Transformation

Cold Sun didn't grow by chasing trends. We grew by solving real service problems as they evolved — from early CRM configuration through complex multi-cloud deployments and now AI-powered field operations.

Every phase of our journey has sharpened how we deliver outcomes today. The expertise we bring to your engagement is the product of hundreds of implementations across dozens of industries.

Work With Us →
1
2006
Salesforce Practice Founded
Early Salesforce CRM implementations for field service and professional services organizations in Quebec and Ontario.
2
2010
Field Service Specialization
Deep investment in Salesforce Field Service Lightning — building one of Canada's first specialized FSL practices for utilities and energy.
3
2015
NetSuite Practice Added
Expanded to NetSuite ERP — connecting CRM and ERP in integrated implementations for service organizations.
4
2020
Multi-Cloud & Integration
Full multi-cloud Salesforce practice covering Field Service, Revenue Cloud, Experience Cloud, and Data Cloud alongside NetSuite.
5
2023
Cold Sun Enterprise Founded
Rebranded and refocused as Cold Sun Enterprise — an independent Montreal-based firm with deep Salesforce and NetSuite roots and a new focus on AI-powered service operations.
6
2025
Agentforce AI Practice
First Agentforce AI agent deployments in field service and customer service — delivering autonomous dispatch, scheduling, and self-service automation.
Who We Work With

Organizations That Trust Cold Sun

Cold Sun has delivered implementations for organizations across utilities, energy, telecom, manufacturing, professional services, healthcare, and nonprofit — in Canada, the US, and internationally.

Philips Healthcare
Philips Healthcare
Enbridge
Enbridge
Spire
Spire
Atos
Atos
Henry Schein
Henry Schein
Rogers
Rogers
Bell
Bell
Capita
Capita
Cognizant
Cognizant
Konica Minolta
Konica Minolta
Newfoundland Power
Newfoundland Power
WireOne
WireOne
Dynamic SLR
Dynamic SLR
Bowline Health
Bowline Health
Hancock Claims
Hancock Claims
Pacific Power Solutions
Pacific Power Solutions
AEC
AEC
Roycon Technologies
Roycon Technologies
Uptima Inc
Uptima Inc
App Solve
App Solve
Chiltern District Council
Chiltern District Council
Diabsolut
Diabsolut
Phoenix Consulting
Phoenix Consulting
M.U.D.
M.U.D.
RafterOne
RafterOne
Armanino
Armanino
Zinier
Zinier
Salesforce
Salesforce
Cloobotx
Cloobotx
ServiceNow
ServiceNow
SageX
SageX
Tehnah
Tehnah
Read Customer Stories →
Start a Conversation

Ready to Work With a Partner Who Delivers?

Cold Sun Enterprise will assess your current state, design the right approach, and deliver visible impact within 10 days of every engagement.

Talk to an Expert →